Have a Question?
How long does it take to find Household Staff?
Our searches for full-time staff with competitive benefits and compensation typically take 4 to 6 weeks, although many are successfully filled in just 2 to 3 weeks. For part-time positions, the process may take longer due to the increased challenges in finding qualified candidates.
What is the average rate of your candidates?
This all depends on the location of the job, their duties and experience. The majority of our candidates make $30-$40+ per hour (plus overtime if applicable) for long term placements.
How do your services compare to other referral agencies?
We’re not just here to help you hire—we’re here to help you build the support system that lets you truly thrive. With national reach and deep community roots, we are committed to helping families create harmony and thrive, both in the home and beyond. Our founder’s 15 years of experience as a nanny, family assistant and newborn care specialist gives us invaluable insight into the nuances of different households, and we approach every placement with empathy, transparency, and a genuine desire to help your family succeed.
Do you offer National Searches?
Families who opt into our national search service gain access to a broader pool of qualified candidates, increasing the chances of finding the perfect match for their unique needs. By expanding the search beyond local areas, we can tap into a variety of specialized skill sets and find candidates who bring expertise from larger cities or diverse backgrounds. While candidates willing to relocate typically start at $35 an hour and expect a competitive compensation package with relocation assistance ranging from $2,500 to $10,000, this investment can pay off significantly. By tapping into a national market, families gain access to top-tier professionals who are highly skilled in their fields.
What is your screening process?
We require that all of our candidates have three + years of recent professional experience within the last 5 years, be CPR and First Aid certified, pass a rigorous background check, have a clean driving record, provide extraordinary references, and must go through two separate and intense interviews with our staff.
Can you recommend a tax and pay roll company?
Employers are legally required to withhold their portion of Medicare, Social Security, and Unemployment from their staff’s wages. We highly recommend HomeWork Solutions or GTM as they have incredible customer service. Make sure to let them know we referred you as they offer our clients a bit of a discount! – Learn More
What is inlcuded in your Background Checks?
Our background checks include: National Background Investigation, 7 Year County Criminal Search, National Criminal Search, National Sex Offender Search, Social Security Trace, Motor Vehicle Search, Terrorist Watch List & Online presence check.
What are typical benefits offered to household staff including nannies?
All household employees must be classified as W-2 employees, which means they are entitled to legal pay and benefits. They are also required to have guaranteed hours, meaning they should have set working hours, even during vacation periods. Additionally, it’s important to offer paid leave, including sick days, vacation days, and holidays. While not required in all states, many professionals will expect health, dental, and vision insurance as part of their compensation package. Annual raises and severance pay may be offered, depending on the specific agreements with the family. Finally, employees who use their own vehicles while on duty should be reimbursed for mileage.